We build focused automations for the work people keep doing by hand: lead routing, reporting, inbox triage, customer updates and data moving between systems.
Automation flow
Human approval where risk matters
New enquiry
Read, classify, score
CRM update
Create or enrich record
Team alert
Route to the right person
Daily summary
Show what changed
Logs
Retries
Alerts
The better starting point
The fastest wins usually come from a workflow everyone already knows is broken. We make that workflow cleaner, faster and easier to trust before widening the system.
If someone is copying the same information between tabs every day, that is usually the first place to look.
Approvals, edge cases and anything commercially sensitive stay visible to the right person.
The build should reduce time, missed handoffs, delays or errors. If the value is not clear, we do not force it.
What we build
This is not automation theatre. The work has to touch the day: fewer tabs, fewer handoffs, fewer missed updates and cleaner information for the people making decisions.
Sort new enquiries, qualify the right ones, update the CRM and alert the person who needs to act.
Classify incoming emails, draft replies, flag urgent requests and keep the inbox from becoming the business system.
Move jobs, approvals and customer updates through the right steps without someone chasing every stage manually.
Connect the tools your team already uses so the same customer, order or stock data is not retyped twice.
Extract, check and route invoices, forms, PDFs and attachments with a clear review path for exceptions.
Send the owner or team a plain-English summary of what changed, what is stuck and what needs a decision.
How we keep it safe
Good automation is boring in the right way. It follows clear rules, handles exceptions and tells someone when it needs help.
Where AI belongs
AI can classify, summarise, draft and route. Humans still own the important decisions.
That keeps the system useful without pretending judgement can be removed from the business.
01
We start with the workflow that wastes the most time or causes the most drag. Not ten ideas. One useful fix.
02
We define the inputs, decisions, exceptions, approvals and systems involved before anything is built.
03
The automation is tested against real examples, with logs and safeguards so mistakes do not disappear silently.
04
You get the working system, clear documentation and support for the first refinements after it goes live.
Pricing
Most companies do not need a giant transformation programme. They need one workflow fixed well enough that the value is obvious.
Workflow audit
From £250
For teams that know manual work is costing them time, but need the smartest first move.
Focused automation
£1,000-£2,000
For one clear workflow such as lead routing, reporting, inbox triage or customer updates.
Operations build
From £4,000
For multi-step workflows where several tools, approvals and teams need to work together.
Questions
The first automation should be easy to understand before it is clever. These are the questions we usually answer first.
Next step
We will tell you if it is worth automating, what the first build should be, and what it is likely to cost.