Criminal defence
Workflow
Disclosure index, duplicate candidates, source-linked chronology and missing-item list.
Human control
A solicitor decides relevance, privilege, advice, funding and court action.
Legal intake and visibility
Build trust before the first call, then make intake easier.
Websites, search visibility and intake workflows for UK law firms. Help prospective clients find the right practice area and give your team useful context, with legal judgement kept in human hands.
High-trust UXMatter intakeSEO & AEOHuman-reviewed workflows
Practical AI, with a responsible owner
Put the human checkpoint inside the workflow.
Start with a repeatable administrative task. Keep the original source, show where each extracted fact came from, and give a named person control of the next action.
- 01
Approved source
A firm-approved form, document or knowledge source.
- 02
Bounded task
One defined classification, extraction or first draft.
- 03
Linked output
Each proposed fact points back to its source.
- 04
Named reviewer
A responsible person checks context and exceptions.
- 05
Approved action
Staff decide what is sent, filed or changed.
- 06
Audit and fallback
Record the decision; route failures to a person.
By area of practice
Build around the documents and handoffs each team already manages.
Family
Workflow
Financial-document register, statement/date chronology and disclosure-request tracking.
Human control
Restrict matter access; a solicitor checks vulnerability, relevance and bundle rules.
Immigration and asylum
Workflow
Evidence checklist, document/date register, translation status and missing-item prompts.
Human control
An authorised adviser confirms route, status, merits, advice and deadlines.
Conveyancing
Workflow
Search and contract status, enquiry ownership, title/lease clause extraction and chain-update drafts.
Human control
A conveyancer verifies source documents and approves advice and transaction actions.
Personal injury
Workflow
Medical-record index, treatment chronology and missing-record flags.
Human control
A solicitor checks health data, relevance, diagnosis, causation and quantum.
Employment
Workflow
Contract comparison, evidence chronology, disclosure index and first-draft correspondence.
Human control
A solicitor verifies facts, privilege, legal position and anything sent or filed.
Wills and probate
Workflow
Estate-document register, asset and liability checklist, task tracking and beneficiary-update drafts.
Human control
A solicitor confirms capacity, document validity, legal or tax interpretation and recipients.
Civil and commercial disputes
Workflow
Contract comparison, disclosure index, issue matrix and source-linked event chronology.
Human control
A solicitor determines relevance, privilege, litigation strategy and court submissions.
Explore the workflow in detail.
AI adoption and safeguards
- AI for law firms: practical workflows for UK solicitors
- Legal AI tools UK: compare Harvey, Legora and alternatives
- Legal AI case studies: six implementation lessons
- SRA AI guidance: a supervision checklist for law firms
- Legal aid and AI billing: record the work actually done
- Legal AI confidentiality: cloud, in-house systems and supplier checks
- Legal AI evaluation: a practical checklist and synthetic test
Practice workflows
- Criminal law client intake: design the urgent handover
- Criminal disclosure AI: a source-linked chronology workflow
- AI for family law: financial disclosure and bundle preparation
- AI for immigration lawyers: an evidence-review workflow
- AI conveyancing workflows: track documents and enquiries
- AI medical chronologies for personal-injury solicitors
- AI for employment lawyers: organise evidence and policy versions
- AI for probate: track estate documents and outstanding tasks
- AI legal document review for civil and commercial disputes
Enquiries and practice operations
- Law firm client intake: a practical enquiry workflow
- SEO for solicitors: practice pages, local search and enquiries
- Law firm website conversion: improve the enquiry journey
- Legal practice management: integrate, configure or replace?
- AI for law firm knowledge management: sources and access
- Legal workflow automation: choose your first project
Where to begin
Fit the workflow to the firm’s existing systems.
First map the current case-management, document and communication tools. Then assess whether their built-in features already solve the problem. A separate AI workflow is worth considering only when its data access, permissions, review steps and failure route can be made clear.
Any live use involving client information needs the firm’s own review of confidentiality, data protection, supplier terms, supervision and matter permissions. Criminal-offence information has additional data-protection conditions; legal-aid work must reflect work actually and reasonably completed after AI is used.
- SRA warning on misuse of AI (opens in a new tab)
- SRA guidance on effective supervision (opens in a new tab)
- ICO rules for criminal-offence data (opens in a new tab)
- Family Procedure Rules: bundles (PD27A) (opens in a new tab)
- Legal Aid Learning: using AI (opens in a new tab)
- Immigration Advice Authority registration (opens in a new tab)
The SRA and family-procedure references concern England and Wales. Professional and court requirements in Scotland and Northern Ireland need separate review for the proposed workflow.
Best first project
Trust and intake sprint
A careful uplift for firms that need stronger proof, clearer practice-area messaging, and better enquiry context before the first conversation.
Practice-area page and proof review
Matter intake questions and routing
Local authority and AI Search structure
Human-reviewed workflow recommendations
What has to feel clear
The audience should not have to decode the next step.
Trust before a prospect gets in touch
Legal buyers compare experience, clarity, reviews, people, pricing signals, response time, and whether the firm sounds like it handles their kind of matter.
Practice-area pages that do more than rank
Family, employment, conveyancing, commercial, immigration, private client, and dispute pages need to explain the route forward, not just list services.
Better triage and safer intake
The firm needs useful context before the first conversation, clear escalation, and no loose automation around legal judgement.
Authority in AI Search
As more people ask AI tools legal questions, firms need accurate, structured, crawlable content that shows expertise and location relevance.
The digital system behind it
Join the public experience to the work behind the scenes.
Legal website rebuildsFast, professional websites with practice-area architecture, solicitor profiles, proof, reviews, local pages, accessibility, and analytics.Matter intake workflowsEnquiry forms, qualification questions, routing, call-back prompts, conflict-aware handoff notes, and human-reviewed admin automation.Legal AI SearchSEO/AEO for practice areas, FAQs, schema, local relevance, authority-building content, and AI-readable expertise signals.Knowledge systemsInternal knowledge bases for policies, templates, FAQs, marketing claims, process notes, and repeatable client guidance.
A practical first move
Fix the highest-friction journey first.
Start with a trust and intake review. We identify where prospects need clearer proof, clearer language, or a simpler route to the right person.
Where the experience breaks
Practice pages sound generic, so prospects cannot tell whether the firm is right for them.
Enquiry forms collect too little context, creating slow back-and-forth before a matter is qualified.
Useful expertise is buried in PDFs, old posts, or internal documents.
AI and search systems lack clear, structured answers about your services and locations.
What we put in place
Authority-led pages for commercial, family, property, employment, private client, or specialist work.
Matter intake and triage flows that collect useful context before the first conversation.
Knowledge workflows for internal guidance, content planning, and client-facing resources.
AI Search, schema, and local pages that improve visibility without loose claims.
Sector FAQs
Straight answers before we talk.
Practical questions to ask before choosing an AI, web, or automation partner.
Is AI automation safe for legal firms?
It can be, when it is used carefully. We focus on admin support, enquiry triage, intake structure, knowledge retrieval, and workflow prompts, with human review kept in place for legal judgement and client-sensitive decisions.
What is the best first project for a legal firm?
A strong first project is a trust and intake sprint. We review practice-area pages, proof, local authority, enquiry forms, routing, and intake questions so prospects understand the firm and the team receives better context.
Can you build websites for different practice areas?
Yes. We can structure websites around practice areas such as commercial, family, employment, conveyancing, private client, disputes, immigration, or other specialist work, with clear routes for prospects and stronger proof.
Can legal firms use AI Search without making loose claims?
Yes. The work should be careful and evidence-led. We use clear practice-area content, local relevance, schema, FAQs, solicitor profiles, and authority signals without making unsupported legal or outcome claims.