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Case studies

The work behind the result.

What we built, why it mattered and how it works.

Implementation examples

See how the workflow can fit together.

These examples explain the capability and handoff. They are not presented as measured client outcomes.

Implementation example

Mobile Repair Chain

Challenge

When the phone got busy, enquiries arrived faster than the team could qualify, route and follow up.

Solution

We built a lead-handling workflow with voice intake, booking support and follow-up across SMS and WhatsApp.

Voice AI

call intake and routing

Follow-up

SMS and WhatsApp flows

Reporting

missed-enquiry visibility

Implementation example

Professional Services Firm

Challenge

Past clients, onboarding tasks and follow-up reminders were spread across disconnected systems.

Solution

Designed a CRM reactivation and onboarding workflow with clearer handover points, task routing and dashboard visibility.

CRM

reactivation workflow

Automation

onboarding task routing

Dashboard

pipeline and follow-up view

Implementation example

E-Commerce Brand

Challenge

Product discovery, campaign reporting and follow-up were not joined up clearly enough to guide spend decisions.

Solution

Improved the commerce journey with cleaner landing pages, channel tracking, product-content structure and enquiry follow-up.

Commerce

landing and product pages

Attribution

campaign and source tracking

Search

SEO and AEO foundations

We publish named metrics only where the source, date and permission are clear.

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