01
Missed repair calls
You're mid-repair with both hands full. The caller wants a price and a slot; you need the model and the fault.
Websites and follow-up for phone repair shops
Turn more repair enquiries into quoted and collected jobs.
A managed website and response system built around repair work—from first call and model check to drop-off, status updates, collection and review.
Mid-repair, not on the phone
Four ways repair work goes missing.
02
Vague fault reports
Model, symptoms, history and price expectation arrive in pieces across calls, texts and walk-ins.
03
Quotes that go quiet
Customers compare prices elsewhere and approved repairs sit waiting on an answer.
04
Fixed it once, never seen again
A good repair earns trust and repeat trade—but only if anyone follows up.
The repair customer journey
From quote to collection, one thread.
Automation handles agreed messages and reminders. Diagnosis, repair quality, warranties and data handling stay with the shop.
01
Enquiry
Capture model, fault and history up front; separate walk-ins from mail-in jobs.
02
First response
Fast acknowledgement with a price range and the next available slot.
03
Drop-off or booking
Address, opening hours and what to bring, all in one thread.
04
Repair updates
Status messages at agreed points; technical judgement stays with the technician.
05
Ready for collection
Collection or return confirmation goes out as soon as the shop marks the job complete.
06
Review and aftercare
After handover, an honest review request and a route back for the next fix.
Live client website
Celltech Mobile Repairs
A live Ampliflow build—repair routes by device, quick contact and mail-in booking for UK-wide customers.
Included from £497/month
Run the day from your phone.
Use one mobile app to see the customer journey and take the next action without waiting until you are back at a laptop.
- See contacts, lead history and active opportunities
- Call, text, email and reply on connected channels
- Move opportunities and set the next action
- Manage appointments, notes, tasks and follow-ups
- Create estimates and invoices, then take payment
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
Mobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Email
Text
Call
Pipeline
Opportunity
Keep the next action clear.
- 1New enquiry
- 2Quote sent
- 3Booked
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
£497/month · Cancel any time
Website + Follow-up for phone repair shops.
Best when quotes, status updates, collections, reviews and repeat custom need one reliable process.
02
Conversion
Website + Follow-up
Best for most businessesA website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
- Quote, booking and no-show follow-up
- Review, referral and reactivation journeys
- A mobile app for conversations, pipeline and follow-up
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
How the package works
Simple setup. Clear boundaries.
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, CRM access, automations, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
01
Gather the content, access and priorities.
02
Agree the website structure and priority journeys.
03
Build the website and connected follow-up.
04
Test real enquiry scenarios.
05
Approve, launch and walk through the mobile app.
Mobile & Tech Repairs-specific questions
The questions repair shops ask us.
Tell us what's stuck.
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
We agree the next step.
Office
Manor House126 High Street, Solihull
West Midlands, UK
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Use a clarity chat when talking is easier than typing.
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