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Website + Follow-up Plus for veterinary practices

Put emergency contact first. Keep routine care moving.

Make current emergency and out-of-hours instructions unmistakable, then capture owner, pet, species, practice status and the broad reason for routine appointment requests before your veterinary team reviews them.

About two minutes. No obligation.

Call missed

You are consulting or in theatre.

Immediate text-back sent

Routine reply sent. Emergency contact stays first.

WhatsApp where connected

Routine request ready

9:41

Website enquiry

Today

Sorry we missed your call. If this may be an emergency, call our current emergency or out-of-hours number now—do not wait for a message reply. For a routine request, please share your name, pet’s name and species, whether you are registered with us, the broad reason for contact, preferred practice and availability.

Delivered

Routine request for Luna, a three-year-old dog registered at the Solihull practice. Her annual vaccination is due and we would also like to ask about a dental check. Weekday mornings suit us.
Text Message
per month
£497
the first payment starts onboarding
No setup fee
monthly plan
Cancel any time
built around your practice, emergency routes and routine care
Up to 15 pages

01Get found

Make urgent contact obvious and routine care easy to understand.

  • Put the practice’s current emergency and out-of-hours contact before forms, chat or routine appointment routes
  • Build clear pages for small-animal care, vaccinations, neutering, dental care, surgery, senior pets, exotic pets where offered and preventive care
  • Show genuine team roles, current professional details, locations, access, services and approved preparation for Google and AI search without clinical promises

Veterinary practice website demonstrator

Immediate missed-call text-back

Illustrative messages

Illustrative
Sorry we missed your call. If this may be an emergency, call our current emergency or out-of-hours number now—do not wait for a message reply. For a routine request, please share your name, pet’s name and species, whether you are registered with us, the broad reason for contact, preferred practice and availability.
Routine request for Luna, a three-year-old dog registered at the Solihull practice. Her annual vaccination is due and we would also like to ask about a dental check. Weekday mornings suit us.
Thank you. The veterinary team will review the routine request and confirm the appropriate appointment or administrative next step. This message does not assess urgency, diagnose or give clinical instructions. Use the current emergency contact if Luna’s condition becomes urgent.
Routine route selected
Owner and pet matched
Practice review

The system organises administrative context only. The veterinary team decides urgency, triage, appointment type, clinical preparation, diagnosis, consent, treatment and prescribing.

02Respond and follow up

Missed call? Separate emergency contact from routine booking.

  • Send an immediate missed-call text-back for routine enquiries—with emergency and out-of-hours contact kept first
  • Collect owner, pet, species, practice status, broad reason, preferred location and availability without attempting veterinary triage
  • Let the practice select appointment-specific preparation, then send only the approved fasting, medication, sample, carrier or arrival wording

03Run the work

From worried owner to prepared appointment, one clear view.

  • Keep routine calls, forms, texts, email and eligible WhatsApp conversations with the owner and pet, subject to your privacy and consent process
  • Track practice status, broad request, team review, appointment offers, approved preparation, booking, preventive recalls and service feedback
  • See the administrative next action from your phone without replacing the practice-management system, patient record, clinical triage, consent, prescribing or treatment plan

Your veterinary booking CRM

Owners, pets, routine requests, practice review, bookings, recalls and feedback together—not clinical records.

WhatsApp integration

Illustrative app view

WhatsApp + inbox

Connected customer conversation

Keep every reply with the customer.

WhatsApp

Conversation connected

Email
Text
Call

Enquiries

Veterinary enquiry pipeline

Keep the next action clear.

  1. 1Contact route
  2. 2Owner / pet
  3. 3Practice review
  4. 4Appointment offered
  5. 5Booked / prepared
  6. 6Recall / feedback

Today

Practice review

Vaccination · registered dog

Appointment

Offer awaiting owner reply

Preventive recall

Practice-record date ready

WhatsApp availability depends on the account and Meta approval. Messaging usage is separate.

04Keep improving

Built, managed and improved for you.

At launch

Built around your practice, emergency routes and routine care.

  • Emergency, out-of-hours, routine appointment, location, service, preventive-care and recruitment routes connected
  • Owner and pet questions, practice review, approved preparation, recall consent and clinical approval boundaries organised
  • Every agreed journey tested with realistic emergency-boundary, registered-client, new-client, vaccination, procedure, exotic-pet and routine enquiries

Always running

Your routine response system keeps working.

  • Hosting, security and technical upkeep managed
  • Immediate routine text-back, practice alerts and approved booking, preparation or recall messages kept active
  • Emergency-boundary, appointment, preparation, preventive-recall, feedback and privacy journeys checked

Every month

You see what your fee delivered.

  • Routine enquiries, response actions, practice reviews, booking progress, approved recalls and feedback checked administratively
  • Agreed follow-up journeys checked and improved
  • What changed and what comes next made clear
  • Built and tested before launchAssurance 1
  • Nothing customer-facing goes live without approvalAssurance 2
  • Your business data stays yoursAssurance 3
  • Messaging, AI usage and extra work priced separatelyAssurance 4

Your reputation

Turn reassuring veterinary visits into more 5★ reviews.

Reviews included on every plan

After an eligible visit, ask for honest service feedback while communication, welcome, explanation and follow-up are still fresh, without inviting clinical or pet-record disclosure.

  1. Visit completed

    01
  2. Honest request sent

    02
  3. Reminder stays sensible

    03
  4. Feedback seen and answered

    04
  5. Preventive care remembered

    05

Reviews dashboard

Example

Average rating

4.8

Total reviews

111

Request clicks

34%

Rating distribution

R

Rachel D.

The team explained everything clearly, treated our dog with real care and made the follow-up easy to understand.

2h ago

No bought reviews, incentives, sentiment filtering, pressure or disclosure of owner or patient information. Recall dates and appointment instructions must come from the practice record and approved clinical process.

£297/month or £497/month · Cancel any time

Two managed plans for veterinary practices.

01

Foundation

Website + Follow-up

A managed website with immediate response and essential follow-up built in.

  • A mobile-first website built around the business
  • Immediate missed-call text-back and one simple enquiry board
  • Honest review route, owner alerts and essential reporting

£297/month

Up to 10 essential pages

Cancel any time

Larger sites, catalogues, usage and non-standard integrations are scoped separately.

Best for veterinary practices losing routine enquiries between mixed emergency contact, missed calls, owner and pet context, practice review, booking, preparation and preventive recall.

Website + Follow-up Plus

Recommended

A managed website and follow-up system that helps stop good enquiries going cold.

  1. 01Get found

    • Your managed veterinary practice website, hosting and upkeep
    • SEO + AI-search foundations for small-animal practice, vaccinations, neutering, dental care, surgery, senior-pet care, exotic pets where offered and current emergency arrangements
  2. 02Respond and follow up

    • Immediate missed-call text-back for routine enquiries—with emergency and out-of-hours contact kept first
    • Approved appointment-request, practice-review, booking, preparation, preventive-recall and feedback follow-up
  3. 03Run the work

    • One mobile CRM for calls, eligible WhatsApp, owners, pets, species, practice status, routine requests, practice review, booking, approved preparation, recalls and feedback—not clinical records
  4. 04Keep improving

    • Honest visit-feedback requests and practice-record-led preventive-care reminders
    • Agreed follow-up journeys checked and improved each month

£497/month

Up to 15 essential pages + content

Minor website content updates included each month

Launch covers up to three priority follow-up journeys.

Cancel any time

Messaging, calling and AI usage—and work outside the agreed plan—are priced separately.

Growth Partner

Want us to keep growing it?

03

Growth

Website + Growth Partner

A joined-up website and follow-up system, plus one evidence-led growth improvement at a time.

  • One agreed search, content or outreach priority
  • A visible growth improvement delivered and reviewed each month
  • First AI receptionist call-handling flow configured

£797/month

Up to 20 essential pages + content

Cancel any time

Media spend, AI and communications usage, larger campaigns and added production are separate.

Questions for veterinary practices

The questions veterinary practices ask us.

Choose Website + Follow-up for clearer emergency, service and appointment routes. Choose Website + Follow-up Plus when approved reminders and preparation also need managing. Choose Website + Growth Partner for one active priority.

The site can make the current emergency number and out-of-hours arrangement obvious. A form or chatbot must not replace immediate veterinary contact.

No. It can collect basic administrative context, but urgency and clinical decisions belong to the veterinary team.

Owner contact, pet name, species, practice status, broad concern, preferred location and availability can be requested.

Yes, only when the practice selects approved appointment-specific guidance. Generic automation must not give clinical instructions.

Yes, where the practice's records show the correct due date and the owner has consented to the communication.

Current practice and professional registration details, team roles and emergency arrangements can be displayed accurately.

Clinical triage, diagnosis, prescribing, treatment, patient records, medicine supply, emergency cover and payment processing are not included. Communications usage and larger integrations are separate.

How the package works

Simple setup. Clear boundaries.

How the package works
Start
No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
Each month
We monitor the journeys already running and include one batch of minor website content changes.
Your part
You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
Connections
Standard supported connections are included. Custom integrations and usage costs are separate.
If you cancel
When the paid package ends, the managed website, customer system, automatic follow-up, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
  1. 01Gather the content, access and priorities.
  2. 02Agree the website structure and priority journeys.
  3. 03Build the website and connected follow-up.
  4. 04Test real enquiry scenarios.
  5. 05Approve, launch and walk through the mobile app.

Tell us what's stuck.

Prefer email? hello@ampliflow.ai

Step 1 of 4: What needs help

About two minutes

What is getting in the way right now?

What happens next

  1. 1

    We read your answers.

  2. 2

    We clarify what matters.

  3. 3

    Then we agree the next step together.

Office

Manor House
126 High Street, Solihull
West Midlands, UK

Prefer to talk it through?

Use a clarity chat when talking is easier than typing.

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