01
Emergency and routine contact mix
A possible emergency can land beside a vaccination request in a queue that is not continuously monitored.
Websites and follow-up for veterinary practices
Make urgent care obvious and routine care easier.
Put emergency and out-of-hours contact first, then make routine appointments and preventive-care reminders easier.
In plain English
What you get
- WebsiteYour work, clear in seconds.
- EnquiriesThe right details, in one place.
- Follow-upReplies and reminders kept moving.
Proof to show when held
Make your proof easy to check.
We only publish proof you can verify.
- RCVS registrations
- Current emergency and out-of-hours arrangements
- Practice accreditation where held
A worried owner should not have to hunt for the right number.
What worried owners need to find immediately.
02
The pet record is hard to match
Owner, pet, species, practice status and broad concern may be missing from an online request.
03
Preparation is appointment-specific
Fasting, medication, samples, carriers and arrival instructions must come from the practice for that visit.
04
Preventive care relies on recall
Vaccination, parasite and health-check reminders need accurate records and owner consent.
£497/month · Cancel any time
Website + Follow-up for veterinary practices.
Route routine appointment requests, send approved preparation and reminders, and keep emergency contact prominent.
02
Conversion
Website + Follow-up
Best for most businessesA website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
- Quote, booking and no-show follow-up
- Review, referral and reactivation journeys
- A mobile app for messages, enquiries and follow-up
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
Tell us what's stuck.
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
We agree the next step.
Office
Manor House126 High Street, Solihull
West Midlands, UK
Prefer to talk it through?
Use a clarity chat when talking is easier than typing.
Get unstuckEnquiry journey
Your website
Services, proof and a clear next step.
- 01Emergency boundary
- 03Practice review
- 06Preventive reminder
The veterinary journey
From worried owner to prepared appointment.
Approved administrative acknowledgements, preparation and reminders can run automatically. Emergency triage, diagnosis, prescribing, consent, treatment, records, medicine supply and welfare decisions stay with the veterinary practice and registered professionals.
See the full journey
01
Emergency boundary
Keep the practice's current urgent and out-of-hours instructions prominent.
02
Appointment request
Collect owner, pet, species, practice status and broad reason for contact.
03
Practice review
Let the veterinary team decide urgency, appointment type and appropriate professional.
04
Approved preparation
Send only the instructions selected by the practice for that appointment.
05
Care stays clinical
Keep automated messages administrative around the vet-led record and plan.
06
Preventive reminder
Use practice records and consent for approved recall or feedback messages.
Included from £497/month
Run the day from your phone.
Use one mobile app to see each enquiry and take the next action without waiting until you are back at a laptop.
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
See Website + Follow-upMobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Email
Text
Call
Enquiries
Open enquiry
Keep the next action clear.
- 1New enquiry
- 2Quote sent
- 3Booked
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
Questions for veterinary practices
The questions veterinary practices ask us.
How the package works
Simple setup. Clear boundaries.
How the package works
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, customer system, automatic follow-up, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
- 01Gather the content, access and priorities.
- 02Agree the website structure and priority journeys.
- 03Build the website and connected follow-up.
- 04Test real enquiry scenarios.
- 05Approve, launch and walk through the mobile app.