WhatsApp + inbox
Connected customer conversation
Keep every reply with the customer.
Conversation connected
Email
Text
Call
Website + Follow-up Plus for independent shops
Show what’s on the shelves. Bring more people through the door.
Turn local searches and stock questions into confident visits, holds, collections or selected online purchases where scoped, while your team keeps control of stock, advice, price and fulfilment.
About two minutes. No obligation.
Call missed
You are serving at the counter.
Immediate text-back sent
Before the customer buys elsewhere.
WhatsApp where connected
Stock question ready
9:41
Website enquiry
Today
Sorry we missed your call. What item, category, brand, size, colour or gift are you looking for, when do you need it, and would you prefer to visit, reserve for collection or ask about delivery? The shop will confirm stock, suitability, price and any hold terms.
Delivered
I need a navy hardback notebook as a gift by Saturday. I can visit after work tomorrow, or collect if you can hold one. A gift bag would be useful too.
Text Message
- per month
- £497
- the first payment starts onboarding
- No setup fee
- monthly plan
- Cancel any time
- built around your range, shop and ways to buy
- Up to 15 pages
01Get found
Show local customers why your shop is worth the visit.
- Build clear routes around your real product categories, brands, seasonal ranges, gift ideas and specialist knowledge—not an empty generic catalogue
- Keep current opening hours, location, parking, accessibility, collection, delivery and seasonal changes in one reliable place
- Choose the right level of selling: visit-led pages, featured ranges, stock questions, reservations, click and collect or selected ecommerce where separately scoped
Independent shop website demonstrator
Ecommerce demonstrator
SofaFlow
Immediate missed-call text-back
Illustrative messages
Sorry we missed your call. What item, category, brand, size, colour or gift are you looking for, when do you need it, and would you prefer to visit, reserve for collection or ask about delivery? The shop will confirm stock, suitability, price and any hold terms.
I need a navy hardback notebook as a gift by Saturday. I can visit after work tomorrow, or collect if you can hold one. A gift bag would be useful too.
Thank you. The shop will check the item, option, timing and collection preference, then confirm availability, price and any hold terms. Nothing is reserved or sold until the retailer confirms it.
Item captured
Visit or collection noted
Shop confirmation
The system organises the customer’s question. Shop staff confirm stock, product fit, restrictions, price, payment, hold terms, collection and delivery.
02Respond and follow up
Missed call? Capture the item before the sale goes elsewhere.
- Send an immediate missed-call text-back before the customer buys elsewhere
- Collect the item or category, brand, option, size, colour, gift need, timing and visit, collection or delivery preference
- Let shop staff confirm live stock, suitability, price, hold terms and the next step rather than letting automation guess
03Run the work
From stock question to collection, one clear view.
- Keep calls, forms, texts, email and WhatsApp conversations with the product question and customer preference
- Track staff confirmation, holds, approved payment route, collection, delivery and consent-led replenishment or seasonal follow-up
- See the item, option, customer message and next action from your phone without replacing your till, inventory, ecommerce, fulfilment or refund systems
Your retail enquiry CRM
Product questions, staff confirmation, holds, collections, deliveries and return visits together.
WhatsApp integration
Illustrative app view
WhatsApp availability depends on the account and Meta approval. Messaging usage is separate.
04Keep improving
Built, managed and improved for you.
At launch
Built around your range, shop and ways to buy.
- Product-category, brand, seasonal, gift, visit, stock-question, reservation, collection and delivery routes connected as agreed
- Opening, access, item-option, staff-confirmation, hold and customer-consent steps organised
- Every agreed journey tested with realistic product, gift, size or option, stock, visit, collection and delivery questions
Always running
Your local retail response system keeps working.
- Hosting, security and technical upkeep managed
- Immediate text-back, shop alerts and approved stock, hold, collection or delivery messages kept active
- Product, visit, confirmation, collection, feedback and consent journeys checked
Every month
You see what your fee delivered.
- Product enquiries, response actions, open confirmations, holds, collections, reviews and approved return activity checked
- Agreed follow-up journeys checked and improved
- What changed and what comes next made clear
- Built and tested before launchAssurance 1
- Nothing customer-facing goes live without approvalAssurance 2
- Your business data stays yoursAssurance 3
- Messaging, AI usage and extra work priced separatelyAssurance 4
Your reputation
Turn memorable shop visits into more 5★ reviews.
Reviews included on every plan
After a visit or collection, ask for honest feedback while the range, advice, welcome and buying experience are still fresh.
Visit or collection complete
01Honest request sent
02Reminder stays sensible
03Feedback seen and answered
04Next visit remembered
05
Reviews dashboard
ExampleIllustrative dataAverage rating
4.8
Total reviews
111
Request clicks
34%
Rating distribution
585★
344★
123★
52★
21★
C2h ago
Chloe B.
Lovely independent shop, genuinely helpful advice and they held the perfect gift until I could collect it.
No bought reviews, incentives for positive sentiment, filtering or pressure. Customer and purchase information needs an appropriate lawful basis, access controls and clear consent before marketing follow-up.
£297/month or £497/month · Cancel any time
Two managed plans for independent shops.
01
Foundation
Website + Follow-up
A managed website with immediate response and essential follow-up built in.
- A mobile-first website built around the business
- Immediate missed-call text-back and one simple enquiry board
- Honest review route, owner alerts and essential reporting
£297/month
Up to 10 essential pages
Cancel any time
Larger sites, catalogues, usage and non-standard integrations are scoped separately.
Best for independent shops losing sales between an invisible range, missed stock questions, unclear visit details, staff confirmation, holds and collection.
Website + Follow-up Plus
RecommendedA managed website and follow-up system that helps stop good enquiries going cold.
01Get found
- Your managed independent-shop website, hosting and upkeep
- SEO + AI-search foundations for your real product categories, brands, seasonal ranges, gift ideas, location, opening hours, access, collection and delivery options
02Respond and follow up
- Immediate missed-call text-back before the customer buys elsewhere
- Product, stock, staff-confirmation, hold, collection, delivery and consent-led customer follow-up
03Run the work
- One mobile CRM for calls, WhatsApp, product and stock questions, item options, staff confirmation, holds, collections, deliveries and consent-led return visits
04Keep improving
- Honest post-visit or collection reviews and approved replenishment or seasonal follow-up
- Agreed follow-up journeys checked and improved each month
£497/month
Up to 15 essential pages + content
Minor website content updates included each month
Launch covers up to three priority follow-up journeys.
Cancel any time
Messaging, calling and AI usage—and work outside the agreed plan—are priced separately.
Growth Partner
Want us to keep growing it?
03
Growth
Website + Growth Partner
A joined-up website and follow-up system, plus one evidence-led growth improvement at a time.
- One agreed search, content or outreach priority
- A visible growth improvement delivered and reviewed each month
- First AI receptionist call-handling flow configured
£797/month
Up to 20 essential pages + content
Cancel any time
Media spend, AI and communications usage, larger campaigns and added production are separate.
Questions for independent shops
The questions independent retailers ask us.
How the package works
Simple setup. Clear boundaries.
How the package works
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, customer system, automatic follow-up, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
- 01Gather the content, access and priorities.
- 02Agree the website structure and priority journeys.
- 03Build the website and connected follow-up.
- 04Test real enquiry scenarios.
- 05Approve, launch and walk through the mobile app.
Tell us what's stuck.
Prefer email? hello@ampliflow.ai
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
Then we agree the next step together.
Office
Manor House126 High Street, Solihull
West Midlands, UK
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