01
The phone rings across the workshop
A driver needs an MOT slot, a service or help with a warning light while the front desk is busy. A missed call can become another garage's booking.
Websites and follow-up for garages
Turn more calls and booking requests into authorised work and returning customers.
A managed website and response system shaped around the workshop journey—from the first booking request to check-in, diagnosis, estimate approval, collection and the next service reminder.
Where good work gets lost
Four leaks the website alone cannot fix.
02
The booking lacks the useful details
Registration, mileage, symptoms, warning lights, preferred dates and recovery needs often arrive in fragments.
03
The customer chases for an update
Diagnosis, parts, estimate approval and completion times need clear human decisions, but routine status messages should not depend on someone remembering to send them.
04
Repeat work relies on memory
The next MOT, annual service, tyre check, review or referral is easy to miss once the vehicle has left the bay.
The workshop customer journey
One thread from first contact to customer proof.
Automation handles agreed communication and reminders. Diagnosis, roadworthiness, estimates, authorisation, repair decisions and workshop safety stay with the automotive business.
01
Booking request
Collect the service, registration, mileage, symptoms and preferred timing without pretending every job can be booked instantly.
02
Confirmation
Acknowledge the request, alert the right person and confirm the slot only when the garage has approved it.
03
Check-in and diagnosis
Keep customer notes and agreed updates together while the technician inspects and diagnoses the vehicle.
04
Estimate and authorisation
Send an approved estimate or approval request without allowing automation to add work or change the price.
05
Update and collection
Use approved messages for parts or collection updates while technical explanations stay with the garage.
06
Review and reminder
After handover, ask honestly for feedback and schedule the next agreed MOT or service reminder.
Garage website demonstrator
Saki's Auto Centre
A design direction showing services, reviews, location and a clear booking route for a local workshop. It is a demonstrator, not a client result.
Included from £497/month
Run the day from your phone.
Use one mobile app to see the customer journey and take the next action without waiting until you are back at a laptop.
- See contacts, lead history and active opportunities
- Call, text, email and reply on connected channels
- Move opportunities and set the next action
- Manage appointments, notes, tasks and follow-ups
- Create estimates and invoices, then take payment
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
Mobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Email
Text
Call
Pipeline
Opportunity
Keep the next action clear.
- 1New enquiry
- 2Quote sent
- 3Booked
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
£497/month · Cancel any time
Website + Follow-up for automotive.
Best when confirmations, estimates, updates, reviews, referrals and service reminders also need a reliable process.
02
Conversion
Website + Follow-up
Best for most businessesA website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
- Quote, booking and no-show follow-up
- Review, referral and reactivation journeys
- A mobile app for conversations, pipeline and follow-up
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
How the package works
Simple setup. Clear boundaries.
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, CRM access, automations, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
01
Gather the content, access and priorities.
02
Agree the website structure and priority journeys.
03
Build the website and connected follow-up.
04
Test real enquiry scenarios.
05
Approve, launch and walk through the mobile app.
Automotive-specific questions
The details before you discuss it with us.
Tell us what's stuck.
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
We agree the next step.
Office
Manor House126 High Street, Solihull
West Midlands, UK
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