01
Immediate contact is hard to find
A family needs the current number and clear guidance, not a maze of service pages or a form-only route.
Websites and follow-up for funeral directors
Make the first difficult step calm and unmistakable.
Make immediate contact, next steps and legally required price information easy for families to find.
In plain English
What you get
- WebsiteYour work, clear in seconds.
- EnquiriesThe right details, in one place.
- Follow-upReplies and reminders kept moving.
Proof to show when held
Make your proof easy to check.
We only publish proof you can verify.
- NAFD or SAIF membership where held
- Standardised Price List
- Real premises and team
A family is not shopping normally. The website must understand that.
What families need to see without searching.
02
The next few hours feel unknown
What to do after a death differs by place and circumstance and must be explained carefully.
03
Choice becomes overwhelming
Services, coffins, transport, notices and personal details need a paced arrangement conversation.
04
Required prices are hard to compare
Required price lists and third-party costs should be easy to find and understand without sales language.
£497/month · Cancel any time
Website + Follow-up for funeral directors.
Prepare arrangement meetings and keep approved practical family messages calm, accurate and easy to find.
02
Conversion
Website + Follow-up
Best for most businessesA website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
- Quote, booking and no-show follow-up
- Review, referral and reactivation journeys
- A mobile app for messages, enquiries and follow-up
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
Tell us what's stuck.
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
We agree the next step.
Office
Manor House126 High Street, Solihull
West Midlands, UK
Prefer to talk it through?
Use a clarity chat when talking is easier than typing.
Get unstuckEnquiry journey
Your website
Services, proof and a clear next step.
- 01Immediate contact
- 03Arrangement meeting
- 06After the funeral
The funeral enquiry journey
From first call to a supported next step.
Approved acknowledgements and practical appointment messages can run automatically. Immediate guidance, transfer, identification, legal processes, arrangements, pricing, care of the deceased and family support stay with the funeral director and relevant authorities.
See the full journey
01
Immediate contact
Keep the current telephone route and out-of-hours arrangement prominent.
02
Right first guidance
Explain the next contact based on where and how the death occurred using approved wording.
03
Arrangement meeting
Confirm location, people attending and what information may be useful.
04
Choices at the family's pace
Present services and practical decisions clearly without manufacturing urgency.
05
Confirmed information
Keep approved dates, places and family-facing updates accurate.
06
After the funeral
Offer the funeral director's genuine support and feedback route sensitively.
Included from £497/month
Run the day from your phone.
Use one mobile app to see each enquiry and take the next action without waiting until you are back at a laptop.
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
See Website + Follow-upMobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Email
Text
Call
Enquiries
Open enquiry
Keep the next action clear.
- 1New enquiry
- 2Quote sent
- 3Booked
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
Questions for funeral directors
The questions funeral directors ask us.
How the package works
Simple setup. Clear boundaries.
How the package works
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, customer system, automatic follow-up, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
- 01Gather the content, access and priorities.
- 02Agree the website structure and priority journeys.
- 03Build the website and connected follow-up.
- 04Test real enquiry scenarios.
- 05Approve, launch and walk through the mobile app.