01
The fault call is missed
You may be on a job, testing or driving when an urgent call arrives. The customer needs a quick acknowledgement and you need enough detail to decide the next step.
Websites and follow-up for electricians
Turn more electrical enquiries into quoted and booked work.
A managed website and response system shaped around the way electrical work moves—from a first call or specification to a site visit, written quote, booked job, certification and review.
Where good work gets lost
Four leaks the website alone cannot fix.
02
The first brief is too vague
Property type, symptoms, access, existing installation, drawings and photos often arrive across separate calls, texts and emails.
03
The written quote stalls
Questions about scope, options, disruption, lead times, certification or exclusions can leave good planned work sitting without a clear next action.
04
Good work creates no proof
A tidy board, completed installation, current registration and honest review can reassure the next customer—but only if the evidence is kept current and used well.
The electrical enquiry journey
One thread from first contact to customer proof.
Automation handles agreed communication and reminders. Assessment, design, pricing, safe working, testing and certification stay with the electrical business.
01
Enquiry
Separate urgent faults from planned work and collect the property, service and first useful details.
02
First response
Acknowledge the enquiry, alert the right person and explain whether the next step is a call, more information or a visit.
03
Site visit
Keep the address, access notes, photos, appointment details and customer messages in one thread.
04
Written quote
Follow up at agreed points while technical questions and changes go back to the electrician.
05
Booked work
Send approved confirmations and practical reminders without making promises about access, duration or outages that have not been agreed.
06
Certificate and review
After the business confirms completion, send the agreed handover message and ask honestly for feedback or a referral.
Electrical website demonstrator
MJB Electrical
A design direction showing registration, service routes and quick contact for domestic and commercial work. It is a demonstrator, not a client result.
Included from £497/month
Run the day from your phone.
Use one mobile app to see the customer journey and take the next action without waiting until you are back at a laptop.
- See contacts, lead history and active opportunities
- Call, text, email and reply on connected channels
- Move opportunities and set the next action
- Manage appointments, notes, tasks and follow-ups
- Create estimates and invoices, then take payment
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
Mobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Email
Text
Call
Pipeline
Opportunity
Keep the next action clear.
- 1New enquiry
- 2Quote sent
- 3Booked
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
£497/month · Cancel any time
Website + Follow-up for electrical.
Best when site visits, written quotes, booking reminders, reviews and referrals also need a reliable process.
02
Conversion
Website + Follow-up
Best for most businessesA website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
- Quote, booking and no-show follow-up
- Review, referral and reactivation journeys
- A mobile app for conversations, pipeline and follow-up
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
How the package works
Simple setup. Clear boundaries.
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, CRM access, automations, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
01
Gather the content, access and priorities.
02
Agree the website structure and priority journeys.
03
Build the website and connected follow-up.
04
Test real enquiry scenarios.
05
Approve, launch and walk through the mobile app.
Electrical-specific questions
The details before you discuss it with us.
Tell us what's stuck.
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
We agree the next step.
Office
Manor House126 High Street, Solihull
West Midlands, UK
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