01
The practitioner voice feels generic
Modalities are listed, but the person reading cannot understand the working relationship or likely fit.
Websites and follow-up for counsellors and therapists
Make the first step feel safe, clear and human.
Explain the practitioner, format, availability and crisis boundary before someone shares personal details.
In plain English
What you get
- WebsiteYour work, clear in seconds.
- EnquiriesThe right details, in one place.
- Follow-upReplies and reminders kept moving.
Proof to show when held
Make your proof easy to check.
We only publish proof you can verify.
- Professional membership where held
- Qualifications and approach
- Privacy and urgent-support boundaries
Reaching out is hard. The website should not make it harder.
What makes reaching out feel harder than it should.
02
The enquiry asks for too much
A public form invites a detailed personal history before privacy, availability or suitability is established.
03
Crisis boundaries are unclear
Someone needing urgent help may wait for a routine reply unless immediate-support routes are prominent.
04
Practical fit appears late
Location, online format, accessibility, availability, fees or funding route and cancellation terms shape the decision.
£497/month · Cancel any time
Website + Follow-up for counselling and therapy practices.
Keep availability, administrative replies, approved reminders and practical appointment messages clear and contained.
02
Conversion
Website + Follow-up
Best for most businessesA website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
- Quote, booking and no-show follow-up
- Review, referral and reactivation journeys
- A mobile app for messages, enquiries and follow-up
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
Tell us what's stuck.
What happens next
- 1
We read your answers.
- 2
We clarify what matters.
- 3
We agree the next step.
Office
Manor House126 High Street, Solihull
West Midlands, UK
Prefer to talk it through?
Use a clarity chat when talking is easier than typing.
Get unstuckEnquiry journey
Your website
Services, proof and a clear next step.
- 01Private research
- 03Immediate-help boundary
- 06Ongoing contact
The therapy enquiry journey
From private research to an informed first conversation.
Approved availability, booking and administrative messages can run automatically. Therapeutic suitability, risk assessment, crisis response, safeguarding, consent, clinical records and therapy stay with the qualified practitioner and service.
See the full journey
01
Private research
Explain practitioner, approach, people supported, format and practical boundaries.
02
Light-touch enquiry
Collect contact preference, broad support sought, availability and access needs only.
03
Immediate-help boundary
Show that the enquiry is not monitored as a crisis service and signpost approved urgent support.
04
Fit conversation
Let the practitioner decide whether and how to offer an initial conversation or appointment.
05
Administrative clarity
Send approved location, online access, privacy and cancellation information.
06
Ongoing contact
Keep automation administrative and under the practitioner's consent and records process.
Included from £497/month
Run the day from your phone.
Use one mobile app to see each enquiry and take the next action without waiting until you are back at a laptop.
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
See Website + Follow-upMobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Email
Text
Call
Enquiries
Open enquiry
Keep the next action clear.
- 1New enquiry
- 2Quote sent
- 3Booked
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
Questions for counselling and therapy practices
The questions counsellors and therapists ask us.
How the package works
Simple setup. Clear boundaries.
How the package works
- Start
- No setup fee. The first £497 monthly payment starts onboarding and covers up to three priority follow-up journeys.
- Each month
- We monitor the journeys already running and include one batch of minor website content changes.
- Your part
- You provide accurate content, the access we need and one person to approve the work. Nothing customer-facing goes live without approval.
- Connections
- Standard supported connections are included. Custom integrations and usage costs are separate.
- If you cancel
- When the paid package ends, the managed website, customer system, automatic follow-up, reporting and connected package services stop. Your domain, supplied materials and business data remain yours.
The launch sequence
- 01Gather the content, access and priorities.
- 02Agree the website structure and priority journeys.
- 03Build the website and connected follow-up.
- 04Test real enquiry scenarios.
- 05Approve, launch and walk through the mobile app.