01
DMs go unanswered mid-treatment
Price and availability questions arrive while your hands are full—and the client books elsewhere by the evening.
A managed website and response system built around salon life—from the first treatment DM to the booking, visit, rebooking and review.
With a client, not on the phone
01
Price and availability questions arrive while your hands are full—and the client books elsewhere by the evening.
02
New clients for advanced treatments need a patch test or consultation—but 'pop in sometime' isn't a booking.
03
Four weeks becomes eight. Without a rebooking nudge, the regular quietly becomes a stranger.
04
The client who raved in the chair never leaves the review—and their friends never see your work.
The client journey
Automation handles agreed messages and reminders. Treatments, patch tests, client records and safety stay with the salon.
01
Treatment, preferred times and questions captured up front.
02
Prices and availability answered fast; booking or consultation offered.
03
Confirmed and reminded—no-shows and gaps drop.
04
Aftercare notes sent where agreed; nothing for you to remember.
05
A gentle nudge at the right interval for the treatment.
06
After a happy visit, an honest review and a 'bring a friend' moment.
Included from £497/month
Use one mobile app to see the customer journey and take the next action without waiting until you are back at a laptop.
Features depend on setup, connected channels and user permissions; calls, messages, payment processing and AI usage are separate where applicable.
Mobile app
Illustrative app view
Conversations
New website enquiry
Reply from the same place.
Pipeline
Opportunity
Keep the next action clear.
Today
Appointment
Booking confirmed
Follow-up task
Next action ready
Invoice
Ready to send
£497/month · Cancel any time
Best when bookings, consultations, rebooking, reviews and referrals need one reliable process.
02
Conversion
A website and follow-up system that keeps opportunities moving.
Includes: Everything in Website, plus the follow-up around calls, quotes, bookings, reviews, referrals and older contacts.
Choose this when: Enquiries arrive, but response and follow-up depend too heavily on memory.
£497/month
Up to 15 essential pages
Cancel any time
Campaign volume, communications usage and added production are scoped separately.
How the package works
01
Gather the content, access and priorities.
02
Agree the website structure and priority journeys.
03
Build the website and connected follow-up.
04
Test real enquiry scenarios.
05
Approve, launch and walk through the mobile app.
Beauty-specific questions
We read your answers.
We clarify what matters.
We agree the next step.
Office
Manor HouseUse a clarity chat when talking is easier than typing.
Get unstuck